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Terms of Service

Last Updated: June 6th, 2025

Welcome to GenesisAI. By accessing or using our services, including our AI voice agents, CRM platform, automated communication tools, and Google business listing services, you agree to be bound by the following Terms of Service ("Terms").

1. Acceptance of Terms By using GenesisAI, you confirm that you are at least 18 years old and legally able to enter into this agreement. If you are using GenesisAI on behalf of a business, you agree that you have the authority to bind that business to these Terms.

2. Services Provided GenesisAI offers AI-powered tools for business automation, including but not limited to:

• AI voice agents

• CRM and pipeline automation

• Smart booking and follow-up systems

• Google business listing optimization

• Promotional message and email toolsAll features are subject to change or removal at our discretion.

3. Consent to Receive Communications By providing your contact information, you agree to receive communications from us via phone, SMS, and email. For SMS communications, you must:

• Opt in through a clear and affirmative action (e.g., submitting a form)

• Understand that message and data rates may apply

• Know that consent is not a condition of purchase

• You can opt out at any time by replying STOPWe comply with A2P 10DLC messaging standards. Improper use of the platform, including spamming, illegal content, or misleading promotions, may result in termination.

4. User Responsibilities You agree not to misuse GenesisAI for: • Illegal or unauthorized purposes

• Sending prohibited or unsolicited content

• Misrepresenting your business or servicesYou are responsible for the content of all messages sent through our system.

5. Data & Privacy We do not sell your data. We use collected information only to improve services and fulfill business-related functions. See our Privacy Policy for full details.

6. Payment & Billing If applicable, you agree to pay all fees associated with your use of GenesisAI in accordance with the agreed pricing structure. Missed or failed payments may result in service interruption.

7. Termination We reserve the right to suspend or terminate accounts that violate our Terms or local laws, especially in relation to SMS compliance, spam, or abuse.

8. Changes to These Terms We may update these Terms occasionally. Continued use of GenesisAI after updates indicates acceptance of those changes.

Privacy Policy

Last Updated: June 6th, 2025

GenesisAI values your privacy. This policy outlines how we collect, use, and protect your data.

1. Information We Collect We collect the following types of data: • Name, email, and phone number

• Business details (if provided)

• User behavior on our site (e.g., clicks, form submissions)

• Communication preferences

2. How We Use Your Information We use the information to: • Provide and improve our services

• Send updates, support messages, and occasional promotions

• Comply with communication standards (e.g., A2P 10DLC)

• Respond to your inquiries and requestsWe do not sell or rent your information to third parties.

3. SMS & Email Communication Compliance By opting into SMS or email updates, you: • Consent to receive automated and manual communications

• Can opt out at any time by replying STOP (SMS) or clicking unsubscribe (email)We follow A2P compliance standards and will never send unsolicited promotional messages.

4. Data Sharing & Security We use industry-standard security protocols to protect your data. We may share information with trusted vendors solely to deliver our services (e.g., email or SMS platforms).

5. Data Retention We retain user data only as long as necessary to fulfill the purposes stated in this policy, or as required by law.

6. Your Rights You have the right to access, correct, or delete your personal data. To make a request, contact us at [email protected].

7. Updates to This Policy We may update this Privacy Policy as our practices evolve. Please review periodically.

Contact Us

[email protected]

(562) 573-9292